Shipping Options & Production Lead Time

How long does production take?

Stage	Typical time
Design drafts	2–3 business days
Physical sample	1–3 business days
Mass production	7–15 business days

Rush orders: if your deadline is tight, tell us in the enquiry. Expedited scheduling can be arranged — the feasible date is confirmed in your quotation.

Which shipping methods do you offer?

Express courier: DHL, UPS, FedEx, TNT — best for samples and urgent shipments
Air freight — a balance of speed and cost for medium volumes
Sea freight — the most economical option for large volumes

The right method depends on volume, weight and how soon you need the goods. We recommend the most suitable option with your quotation.

Where do you ship to?

We serve buyers in North America, Europe, Southeast Asia, the Middle East, Oceania, South America and Africa.

Payment terms

Deposit: 30–50% to start production
Balance: before shipment, or against a copy of the bill of lading
Methods: T/T, PayPal and online trade assurance

Order workflow, step by step

Enquiry — you send the specification
Quotation — within 24 hours
Order confirmation and contract (proforma invoice or sales contract)
Deposit payment of 30–50%
Production — 7–15 business days
Quality inspection and balance payment
Shipment with tracking information
After-sales support

Contact: ying@fly-print.com ｜ WhatsApp +86 13600681558

FAQ

Q1. How long does production take?
A. Mass production takes 7–15 business days after the design and the physical sample are approved. Design drafts take 2–3 business days and samples 1–3 business days.

Q2. Can you rush my order?
A. Tell us your deadline in the enquiry. Expedited scheduling can be arranged, and the feasible date is confirmed in your quotation.

Q3. Which shipping methods do you offer?
A. Express courier (DHL, UPS, FedEx, TNT), air freight and sea freight. We recommend the best option for your volume and deadline.

Q4. Which regions do you ship to?
A. North America, Europe, Southeast Asia, the Middle East, Oceania, South America and Africa.

Q5. What are your payment terms?
A. A deposit of 30–50% starts production, with the balance due before shipment or against a copy of the bill of lading. We accept T/T, PayPal and online trade assurance.

Q6. Will I receive tracking information?
A. Yes. Tracking information is provided once the order is shipped.

What actually affects lead time?

Five factors, in order of impact: (1) how long artwork approval takes, (2) whether custom tooling is needed, (3) material grade availability, (4) finishing steps such as foil or embossing, and (5) peak-season load. Only the first is fully within your control — and it is the one that most often slips.

Is sampling time counted separately?

Yes. Sampling runs before production, so the clock starts after the sample is approved. If your timeline is tight, tell us at enquiry stage and we will plan sampling and production as a single critical path rather than sequentially.

Do you offer rush production?

Rush production depends on current capacity and material availability, so it is assessed per order. It works best once artwork is approved. Rush production usually means prioritising your job through existing capacity and, occasionally, a faster material source. It is more effective when the artwork is already approved — a rush request on an unapproved file simply moves the bottleneck.

Which Incoterms do you work with?

The Incoterm is stated in the quotation for your order, because it decides who pays freight, insurance and duty. When comparing suppliers, compare them on the same term. The term decides who pays freight, insurance and duty, and where risk transfers. If you are comparing suppliers, compare them on the same Incoterm — otherwise the quote difference may just be a different delivery scope.

Who arranges customs clearance?

It depends on the Incoterm. Under DDP the seller handles import clearance and duty; under FOB or CIF, the buyer arranges import clearance with their own broker. Ask for the HS code and the commercial invoice early — brokers need them before the goods arrive, not after.

How do I track my order?

You receive confirmation at the two milestones that matter: artwork approval, which starts production, and shipment, with tracking information for the chosen method. If your internal planning needs an interim status, ask and we will confirm where the job sits in production.